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Matterport Capture App

1
  • How to Login To Matterport Capture App

Helpful Tips & Guides

6
  • Troubleshoot Common Error Messages
  • Which iPad to Choose ?
  • How to Scan Floors in adidas Store? (General)
  • How To Mark Mirrors in adidas Store?
  • How to Capture a 360° Exterior Photo of an adidas Store ?
  • How to Create a New Job and Name It

Notes and Collaboration

2
  • How to add Notes in an adidas Virtual Tour?
  • How to Manage Notes?

Scanning using iPad or iPhone

7
  • Login To Matterport Capture App
  • How to Create a New Job and Name It
  • How to Scan Using an iPad or iPhone ?
  • How To Mark Mirrors in adidas Store?
  • How to Capture a 360° Exterior Photo of an adidas Store ? (iPad)
  • How to Scan Floors in adidas Store?
  • How to Fix Common Problems When Scanning with iPad?

Scanning using Ricoh Camera

8
  • Login To Matterport Capture App (Ricoh)
  • How to update a firmware on Ricoh camera?
  • How to Create a New Job and Name It
  • How to Connect a Ricoh Theta Z1 Camera to an iPad?
  • How to Scan Using a Ricoh Theta Z1?
  • How To Mark Mirrors in adidas Store?
  • How to Capture a 360° Exterior Photo of an adidas Store ? (Ricoh)
  • How to Scan Floors in adidas Store? (Ricoh)

Tags and Hotspots

1
  • How to Add Tags in Adidas store?
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  • How to Scan Using an iPad or iPhone ?

How to Scan Using an iPad or iPhone ?

info@liminastudios.com
Updated on October 28, 2025

3 min read

  1. Before scanning, check that your iPad and the Capture app are both updated to the latest version.
  2. Make sure you have logged into Capture App .

How to Create a New Job and Name It #

  • Tap the “+” icon to start a new project.
  • Enter the store details as the format below : 
      1. Name of the store_Store Code_Date ( dd-mm-yy )
      2. City/ Locality
      3. Country

    Example :
    Mall of the Emirates_34545_10-02-25
    Dubai
    United Arab Emirates

  • final image
    Tap “Save” to create the new job

Select Your Capture Device: #

  • By default, the app uses your iPad’s camera.

Choose Scan Settings: #

  • Tap the “Options” button next to the capture icon.
  • Select “3D Scan“.
  • Always choose “Complete Scan”.

Capture the Space (3D Scan ): #

  • Select 3D scan and Complete Scan from Options.
  • Begin scanning from a corner close to the adidas store entrance.
    ChatGPT Image May 16, 2025, 10_34_58 AM 1
  • Tap the capture button to begin scanning.
  • Hold the device steady at eye level.
  • Rotate slowly around your iPad and keep it in one spot as you capture each dot. Your feet should be the only thing moving here.
  • Make sure to have your arms tucked in, keeping the iPad close to your body. Hold the device just below eye level with two hands.
  • Then move to the next position.

Scan Point Distance: #

It is crucial to maintain a scan point distance of 1.5 meters to 2.5 meters, not more.

For example, the floor plan below shows 28 scan points neatly aligned throughout the store, with the starting scan point “ 1 ” positioned in the corner near the entrance.

Check Scan Preview: #

After you finish a scan, the Capture app shows you a preview. Always check if the scan points are in the correct place, because sometimes they might not be at the spot as we expected. Look at the preview to see if all scan points are neatly arranged. If a scan point is not where it should be, delete the scan and redo it. Move closer to the previous scan point to improve alignment. If you don’t check and continue scanning, it could affect the accuracy of the entire scan points.

Mark Mirrors and Windows #

When you see a mirror in the space , use the app’s tools to mark mirrors and windows.

Capture a 360° Exterior Photo #

After completing the scan of the entire adidas store interior — including marking mirrors and previewing all scans — the final step is to capture a 360° exterior photo of the exterior of the store. Click the link below to learn how: How to Capture a 360° Exterior Photo of an adidas Store?

Upload : #

  • Once all desired areas are scanned, connect your device to a stable Wi-Fi network.
  • In the app, tap the “Upload” button.
  • Once the Upload button is clicked, it will navigate to this page, and both options should be turned off.
  • The percentage indicates the upload progress, and once the upload is complete, a tick appears in the cloud icon.
  • Job done and Limina Studios will take care of the rest.

Important Tips : #

  1. As soon as you reach or see the stock room door while scanning, keep it open using a door stopper, as shown in the image below, and continue scanning until you finish the stock room.
  2. When the mirror becomes visible during scanning, mark it immediately before proceeding to the next scan position. Click here to see “How to Mark Mirrors?”

Support #

If you have any issues or questions, please reach out via Live Chat or email us at admin@liminastudios.com

How to Create a New Job and Name ItHow To Mark Mirrors in adidas Store?

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Table of Contents
  • How to Create a New Job and Name It
  • Select Your Capture Device:
  • Choose Scan Settings:
  • Capture the Space (3D Scan ):
  • Scan Point Distance:
  • Check Scan Preview:
  • Mark Mirrors and Windows
  • Capture a 360° Exterior Photo
  • Upload :
  • Important Tips :
  • Support
  • info@liminastudios.com
  • admin@liminastudios.com
  • +971 52 476 4537
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